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SPA solution

Rooms, staff and service bookings working in sync.

Arrange bookings around available resources, reduce repeated communication, and keep an eye on how the business is doing.

Problems

Three common problems in spa businesses

01

Two resources to coordinate

A booking needs both a room and a therapist; manual scheduling creates conflicts.

02

Many packages and durations

Different packages run different lengths; rescheduling shuffles everything.

03

Peak-hour calls get missed

While guests are being served, new enquiries go unanswered.

Solutions

Matching products and features

Each problem has a matching entry — combine as needed.

MaSe Bookings · Bookings across rooms & therapists

One booking checks both room and therapist availability; conflicts surface early.

MaSe Reports · Business at a glance

Revenue reports, service mix and staff performance by permission.

Deskie AI · AI phone reception at busy times

Answers enquiries from your salon profile and logs requests, routing to humans when needed.

Workflow

How the workflow connects

Be foundWebsite and search content explain your services
Enquiries answeredAI reception covers busy and after hours
Bookings in the systemOne calendar for resources and time slots
Data for decisionsReports and Q&A support the next step
Evidence

Product evidence

Resource booking calendar

MaSe booking calendar (official screenshot)

Product inventory and stock-out

MaSe inventory (official screenshot)
FAQ

FAQ

Can a SPA manage rooms and staff together?
MaSe manages bookings around both room and therapist resources; configuration is confirmed in a demo.
Can existing member and business data be kept?
Migratable scope is assessed based on your current system, data format and permissions.
Do I have to buy the whole industry bundle?
No. The final combination is confirmed based on your current systems and main problems.
Can one appointment reserve both a room and a therapist?
Depending on the business configuration, MaSe can check the availability of staff, rooms, and other resources together. Keeping people and resource scheduling in one appointment flow helps reduce double booking. Available resource configuration depends on the current product capabilities.
Can different packages and services have different durations?
Yes. MaSe can assign different durations to services and packages and schedule appointments accordingly. Combined services, preparation time, and cleaning time can also be included based on the business's actual operating process.

Book a demo tailored to spa.

We'll demo the matching booking, reception and analysis flows for your salon's size, team and current tools.

Book a Demo