While you're with a client, someone still answers the phone.

The Deskie AI phone assistant answers enquiries and booking requests by your salon's settings. It provides reception during busy hours, after closing or when no one can pick up — records customer needs and hands over to a human when needed.

Hear a call-handling demo Ask about number setup

Call flow illustration

Incoming call · 7:42 PM (after hours)

"Hi, do you have any lash appointments tomorrow afternoon?"

AI reception

Confirms the service, preferred time and callback number, and answers duration and price questions by salon settings.

Outcome

Logged: lash service · available after 2 PM tomorrow · callback number saved; routed to the salon for confirmation by your rules.

Functional illustration, not a real call record

Capabilities

What the AI phone assistant does.

It answers from your configured salon profile and rules, and routes anything beyond scope to humans.

Catch the enquiry

Answer questions about location, opening hours and services so customers quickly understand your salon.

Handle booking requests

Within enabled and configured capabilities, help create, reschedule or cancel bookings.

Route human-needed cases

When a customer asks for a person or the question exceeds scope, transfer or log a follow-up by salon rules.

Multilingual reception

Language support depends on the selected plan; Chinese and other language scope is clearly marked per plan.

Usage & Conditions

Keep your familiar workflow — add a configurable assistant.

Configure salon profile

Services, opening hours and rules for common questions.

Set human handover

Which cases transfer, to whom, and how misses are logged.

Test, then enable

Whether your existing number can connect via call forwarding must first be confirmed with your carrier.

Language support differs by plan: Chinese is part of the Premium language configuration and not included in every plan by default. Number setup, transfer conditions and reception scenarios are confirmed item by item during onboarding.

FAQ

Can it run only after closing?

Reception scenarios can be configured per your business plan; exact times and transfers are verified at onboarding.

Does every plan include Chinese?

No. Chinese belongs to the Premium language configuration.

What if the AI doesn't understand a question?

It can log the customer's request, suggest a follow-up, or hand over to a human, per your settings.

Can calls be transferred to salon staff?

Whether transfer is supported, and its conditions, depend on number setup and configuration.

Can the AI phone receptionist serve both Chinese- and English-speaking clients?

Supported languages can be configured according to the selected plan and business setup. Deskie AI Phone can answer common questions, record client needs, and transfer conversations to staff under the business rules when employees are busy, the business is closed, or calls go unanswered. Common real-world call scenarios are tested before launch.

Can the business keep its existing phone number?

Some numbers can be connected through call forwarding or a similar setup, helping the business retain a contact number clients already know. The MaSe team first reviews the local carrier, number type, and current phone configuration before confirming the available connection method.

Can the AI phone receptionist be used only when staff are busy or calls go unanswered?

Yes. Deskie AI Phone can be configured to activate during busy periods, outside business hours, or after an unanswered call. It can continue receiving calls, record client needs, and transfer the case to staff according to the business rules. Activation hours and transfer settings are confirmed during configuration and testing.

Hear a reception demo built around your settings.

Real call recordings are being prepared; the demo shows the flow and outcome summary using your salon's actual services and rules.

Hear a demo