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Nail Salons solution

Bookings, technician schedules and member care — all in order.

Use MaSe to manage service times and technician availability, with a website and AI reception to catch customer enquiries.

Problems

Three common problems in nail salons businesses

01

Technician schedules don't line up

Different styles and durations make verbal rescheduling error-prone; conflicts get solved on the spot.

02

Vouchers scattered across records

Balances, visit counts and spending history live in spreadsheets; renewals lack context.

03

After-hours enquiries go unanswered

Plenty of customers browse styles and ask prices in the evening — but no one answers the phone.

Solutions

Matching products and features

Each problem has a matching entry — combine as needed.

MaSe Bookings · Booking calendar by technician

Each nail tech's availability and service durations are arranged on one calendar, with reschedule and waitlist flows.

MaSe Members · Vouchers & spending records

Balances, counts and history in one place — renewals and follow-ups have evidence.

Deskie AI · AI reception after hours

Answers questions about styles, durations and prices by salon settings; logs requests for confirmation.

Workflow

How the workflow connects

Be foundWebsite and search content explain your services
Enquiries answeredAI reception covers busy and after hours
Bookings in the systemOne calendar for resources and time slots
Data for decisionsReports and Q&A support the next step
Evidence

Product evidence

Booking calendar: technician and service times

MaSe booking calendar (official screenshot)

Staff scheduling: technician shifts by week

MaSe staff scheduling (official screenshot)
FAQ

FAQ

Can a nail salon book by technician and service duration?
MaSe manages bookings around technician and service-duration resources; configuration is confirmed in a demo.
Can existing member and business data be kept?
Migratable scope is assessed based on your current system, data format and permissions.
Do I have to buy the whole industry bundle?
No. The final combination is confirmed based on your current systems and main problems.
Can appointments be scheduled by nail design and service duration?
Yes. MaSe can assign appropriate durations to different nail services and combine them with each nail technician's availability, helping reduce scheduling conflicts caused by inconsistent service times. Complex designs or last-minute additions still need to be adjusted according to the actual service time.
Can the system record membership cards, balances, and purchase history?
Yes. MaSe keeps member profiles, cards, balances, purchases, and service records in one profile, with flexible configurations for stored-value cards, session cards, discount cards, treatment packages, and combined benefits. By combining value, usage count, validity period, eligible services, eligible locations, and membership tiers, businesses can create tens of thousands of membership card sales and usage scenarios. Reminders can also be set for balances, remaining sessions, expiry dates, birthdays, inactive members, and follow-ups so staff can continue engaging members. Available fields, card types, and reminder methods depend on the current product version and business configuration.

Book a demo tailored to nail salons.

We'll demo the matching booking, reception and analysis flows for your salon's size, team and current tools.

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Book a Demo